General Terms and Conditions for the Rental of Holiday Accommodation

Holiday accommodation / Lessor and Agent

Retro Apartment Kitzbühel, Hausbergtal 8, 6370 Kitzbühel
Lessor: Mieteigentumsgemeinschaft Hausbergtal 8
Agent: Mag. Michaela Tomberger, Graunstr. 25, 13355 Berlin

Haus Fini, Hausbergtal 8a, 6370 Kitzbühel
Lessor: Raimund Sulzenbacher, Kitzbühel 
Agent: Mag. Michaela Tomberger, Graunstr. 25, 13355 Berlin

The following general terms and conditions apply to the use of the above-mentioned holiday accommodation:

1. SCOPE OF APPLICATION
The general terms and conditions apply to the rental of the holiday accommodation for lodging as well as all other services provided by the lessor or agent for the guest.

2. BOOKING

The booking of the holiday accommodation is concluded by the booking confirmation, which is sent to the guest following the online booking. The booking is therefore legally binding upon receipt of the booking confirmation. The booking also constitutes acceptance of these general terms and conditions and the house rules.

3. STAY

The holiday accommodation, including the inventory and the facilities belonging to the house, must be treated with care by the guest. The guest is responsible for cleaning the holiday accommodation during the rental period. The guest must also ensure that the windows are closed, the lights are switched off and the radiators are turned down when leaving the accommodation.

Use of the holiday accommodation is reserved for the guests specified at the time of booking. If more people use the vacation accommodation than agreed, the agent must be informed immediately and a separate fee of €30 per person per night must be paid. Subletting and leaving the accommodation to third parties is not permitted.

The house rules stated in the information folder provided in the accommodation apply. The lessor or the agent are entitled to terminate the tenancy immediately and without notice in the event of breaches of the GTC or the house rules. There is no legal entitlement to a pro rata refund or compensation.

4. PAYMENT

The guest is obliged to pay the applicable prices for the provision of the holiday accommodation and for the other services used. A deposit of 50 % of the total amount is due within 7 days of receipt of the booking confirmation. The payment is to be transferred to the account of the agent. The remaining amount must be paid by the day of arrival at the latest (in cash or by bank transfer to the agent's account).

For bookings made at short notice (less than 10 days before arrival), the total price must be transferred within 3 days of the booking confirmation. In the event of late payment, the guest will receive a payment reminder. If no payment is made, the booking will be canceled by the agent.

5. CANCELLATION

Should the guest cancel the booking, he is obliged to pay part of the agreed price as compensation. The amount of compensation is based on the following table:

Cancellation up to
7 days before the start of the rental period: free cancellation
7 - 1 day before the start of the rental period: compensation of 50% of the rental price
No-show: Compensation of 100 % of the rental price

Cancellation must also be made in writing.  

The lessor or the agent can cancel the booked service without giving reasons up to 90 days before arrival. Payments already made will then be refunded to the guest in full. Cancellation of the contract at a later date is also permitted in the event of force majeure or other unforeseeable circumstances that make the booked stay impossible. In this case, liability is limited to reimbursement of the rental price. In the event of justified withdrawal, the guest shall not be entitled to compensation. Liability for travel and hotel costs is also excluded. We recommend that you take out travel cancellation insurance.

6. LIABILITY

The landlord is liable for the proper provision of the rental property within the scope of the duty of care. Liability for any breakdowns or faults in the water or electricity supply as well as events and consequences due to force majeure are excluded. The landlord also accepts no liability for the loss of items or theft in the house or on the property. The guest is liable for damage caused by the guest through willful intent or gross negligence. Arrival and departure are also the responsibility and liability of the guest. In addition, a fee of € 20 per key and € 50 for the electric garage door opener will be charged if lost.

7. WRITTEN FORM

Amendments and additions to these General Terms and Conditions must be made in writing. This also applies to amendments to this written form clause. Furthermore, no verbal agreements have been made.

8. SEVERABILITY CLAUSE

Should individual provisions of these General Terms and Conditions of Business be invalid or unenforceable or become invalid or unenforceable after they become known, this shall not affect the validity of the remainder of the General Terms and Conditions of Business. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic objectives pursued by the parties with the invalid or unenforceable provision.